How do I return an item?
Original sales receipt must accompany all returns and exchanges.
We accept returns for refund or exchange 7 calendar days after delivery of the product. After 7 days no returns are allowed. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only.
Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is: without showing signs of wear or damage in any way.
Items must not be a special order or a custom order, or noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item's particular item description.
If an item is received damaged or defective, please contact Customer Support immediately at firstname.lastname@example.org. Refunds are contingent upon inspection of item(s) once we receive it.
Please contact us within 7 days if you intend to return ANY item as outlined above. Items returned to us after 7 days and without contacting us will not be refunded. Customer is responsible for all shipping costs if seller is not at fault.
If you have any questions, please contact us at: merchandise@ShopdesignU.com.